We always aim to make sure our customers are satisfied with our products, but if you wish to return an order, simply ship the item(s) back to the following address, include the order # and we will issue a refund as soon as we receive it.
Conditions of returns:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Loose Beads cut or removed from the strand are subject to a 25% restock fee.
Ship returns to:
7898 Cherry Ave.
Fontana, CA 92336
Unfortunately due to our integrated inventory with other channels, we do not accept exchanges. We ask that you simply place a new order and return the item for a refund.
Free Shipping for orders in the U.S. over $35
Shipping cost for a single item is $3.00 and $0.35 cents for every additional item.
Orders weighing under 1lb (16oz) are shipped via First Class Mail delivery service.
Orders weighing over 1lb (16oz) are shipped via Priority Flat Rate delivery service.
Shipping upgrades available for USPS Priority Shipping during checkout.
Shipping times vary on the distance between CA. We process and ship out orders within one business day. Packages usually arrive between 2-3 business but may take up to 5-7 business days in some cases. Due COVID-19 you may experience delays.
We ship via USPS (United States Post Office)
Unfortunately due to COVID-19 we are no longer accepting International Orders and apologize for the inconvenience.
Bulk & Wholesale
Yes, we do. Please visit our Contact page and message us with the item/quantity and we will provide you with a quote. We require a $500 minimum for most bulk orders and can ship directly from the manufacturer.
For other bulk orders less than $500 please check out our coupon codes below:
10% off when you spend $50 LRC10
15% off when you spend $100 LRC15
20% off when you spend $200 LRC20
For wholesale customers with a wholesale license or Tax ID please Click Here and send us a message with a copy of your license or Tax ID, and we will adjust your login account with sales tax exemption. You will also be given a wholesale coupon code for 25% off orders over $500.